Demat Account

Citibank® Demat Account.

Hold shares in a Demat account linked to your Citibank Savings Account

Citibank account holder investing money in the stock market and mutual funds, growing his wealth

Citibank Demat Account is an efficient way of guarding your shares and other eligible securities, by holding them in an electronic, dematerialized form.

Citibank Demat account charges

Citibank® Demat Account

Top reasons to open a Citibank Demat Account:

  • Hold your securities in dematerialized form.
  • Access your account anytime, anywhere, using Citibank’s award winning internet platform.
  • To know more about Citibank’s Demat Account, please speak with your Relationship Manager or visit the nearest
    Citibank India branch today.
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    Important forms required for a Demat Account

    Features

    Linked to your Citibank Account

    The Demat Account is linked to your Citibank Savings/Current account. You may assign your linked Citibank account as a credit account to receive automatic credits of dividend. You can use the Bank Account IPIN (for Citibank Online Internet Banking) and TPIN (for CitiPhone banking) to access your Demat Account.

    24-hours access to the account on all days

    View the Demat Account details at any time on Citibank Online. Get complete details of the account holders, nominee details and the holdings along with the value at a portfolio level as well as at an individual stock level. Also get transaction details for a specific stock or for all transactions in the account for the selected period.

    Charges
    Demat Charges for Domestic Citigold Domestic Non Citigold Non Resident
    & Citigold Private Client
    Account Opening Nil Nil Nil
    Annual Maintenance Charges* (Non-BSDA) Nil Rs.500 Rs.750
    Annual Maintenance Charges (BSDA**) Upto Rs.150,000 Nil Nil Nil
    (Based on Value of Holding) From Rs.150,000 to Rs.400,000 Nil Rs.100 Rs.100
    Dematerialisation of shares Rs.50 per request Rs.50 per request Rs.100 per request
    Rematerialisation of shares Rs.10 for every 100 securities or part thereof or a flat fee of Rs.50 per certificate, whichever is higher. Rs.10 for every 100 securities or part thereof or a flat fee of Rs.50 per certificate, whichever is higher. Rs.100 + Rs.10 for every 100 securities or part thereof or a flat fee of Rs.50 per certificate, whichever is higher.
    Transfer-in (On-market & Off-market) Nil Nil Nil
    Transfer-out (On-market & Off-market) 0.05% (Min Rs.15) 0.06% (Min Rs.15) 0.06% (Minimum Rs.49)
    Pledge Creation Nil Nil Nil
    Pledge Closure 0.02% 0.02% NA
    Pledge invocation Nil Nil NA
    Transaction cum Holding Statement Nil Nil Nil

    The above mentioned charges are exclusive of applicable statutory levies/taxes including GST.

    *Annual charges will be levied at the beginning of the second year and every year thereafter. These charges are waived for Citigold customers.

    **BSDA (Basic Services Demat Account) - To know more on BSDA contact your Relationship Manager or you have option to access information on BSDA directly from NSDL website www.nsdl.co.in.

    Faqs

    Click on    to expand and on    to minimize the details.

    Know about Demat Accounts
    What is a Demat Account?
    Just as you have a Bank Account for safekeeping all your money/cash, the Demat Account is for the safekeeping of all your shares and other eligible securities. The securities are held in this account in the electronic form, is also called, the Dematerialised form. The Demat Account can be opened with a Depository Participant.
    What are the other facilities/services available?

    You can avail the following additional services for your Demat Account:

    • Pledging shares in your account to avail an overdraft.
    • Freezing the account/any specific security/specific quantity of a security.
    • Nomination facility.
    What happens if a Dividend/Bonus/Rights is announced by the company?

    In case of:

    • Dividend - for shares held in the Demat Account, the amount will be credited to your linked Bank Account.
    • Bonus - the bonus shares will automatically be credited to your Demat Account.
    • Rights - the allotted shares will be credited to your Demat Account or sent to you as physical certificates depending on the instructions you mention in the Rights application form.
    How's and why's of Demat
    How do I convert my physical shares into the electronic form?

    Dematerialisation is the process by which your holding of physical share certificates is converted into an electronic record. The shares then reflect as a credit balance in your Demat Account. Dematerialised shares do not have any folio number, certificate number or distinctive numbers i.e., they are fungible.

    To Dematerialise your shares, you need to submit the physical share certificates along with a Dematerialisation Form (DRF) to your Depository Participant. They will send the share certificates to the R & T Agent of your company, who will check and confirm if everything is in order. On confirmation, the shares will be credited to your Demat Account.

    I have physical share certificates, which were allotted to/bought by me several years back. Why do I now need to convert them into the electronic form?

    The electronic form is more popularly called the 'Dematerialised' form. The foremost and most important reason to convert it is because it is now mandatory to deliver the shares (for most script's as specified by SEBI) in Dematerialised form only, if you are selling the shares. Thus, if you hold physical shares, you may not be able to sell them. Additionally, there are several advantages of holding shares in the Dematerialised form:

    • Elimination of risks associated with physical certificates e.g. theft, loss in transit, mutilation, fire, etc.
    • Reduction in handling huge volumes of paper.
    • Elimination of problems related to change of address, transmission, etc.
    • Faster settlement cycle. You therefore get your money/shares much faster.
    • Periodic statements and hence ease of portfolio monitoring.
    • Lower costs due to lower brokerage rates charged by brokers and no stamp duty.
    • There is no minimum lot in case of Dematerialised shares. You can therefore buy/sell even 1 share.
    • There is greater transparency in the whole process.
    How much time will it take to Dematerialise my shares?
    The process of Dematerialisation takes approx. 3 to 4 weeks. This completely depends on the time that the company's R & T agent takes to check and confirm your shares.
    What will happen to my share certificates?
    The R & T Agent will Check the certificates submitted by you vis-a-vis the records at their end. If everything is in order, they will cancel the certificates and the shares will be credited to your Demat Account. The physical certificates will cease to exist hereafter. In case of any discrepancy e.g. signature mismatch, etc., the certificates will be returned back to you through your Depository Participant. These certificates can be resubmitted after rectification of the discrepancy.
    How will I get to know if my shares have been Dematerialised?
    Citibank will send you, periodically, the details of all the shares in your account. You can also check the status on Citibank Online Internet Banking or by calling CitiPhone Banking.
    What do I do once the shares have been Dematerialised?

    You can:

    • Continue holding them as free shares in your Demat Account.
    • Transfer the shares to any other person who has a Demat Account.
    • Sell these shares.
    • Pledge them to avail a loan/overdraft.
    What if I ever want my share certificates back?
    The process of converting the shares from the Dematerialised form back to the physical form is called 'Rematerialisation'. If at any point of time you want your certificates back, all you need to do is submit a request by filling the Rematerialisation Request Form (RRF) to your Depository Participant.
    How do I buy shares in the Dematerialised form? Do I still need the services of a broker?

    Yes, you will need the services of a broker who will help you execute your buy/sell transaction on the exchange.

    You need to inform him that you want the shares credited to your Demat Account. You will need to provide him with your Demat Account details.

    How do I sell shares from my Demat Account? Do I still need the services of a broker?
    Yes, you still need the services of a broker. He can help you sell the shares on the exchange where the shares of your company are listed. On confirmation from your broker that the shares have been sold, you need to transfer the shares from your Demat Account to your broker's account. Please remember there are strict deadlines within which you need to transfer the shares to your broker.
    How do I transfer the shares to my broker?

    It is very simple. All you need to do is fill and sign the transfer instructions (Annexure L), which is akin to a Bank Account cheque book - and hand it over to your Depository Participant. Your broker should be able to help you with the type of instruction ('On-market' or 'Off-market' instruction) and the relevant details required for such an instruction. In all probability, you will need to do an 'On-market Transfer' to your broker by entering the following details:

    • CM BP ID - Clearing Member Business Partner ID of your broker.
    • Settlement Number - the settlement number in which your shares were sold on the exchange.
    • Market Type - the market type in which your shares were sold on the exchange.

    All these details will be provided to you by your broker.

    Please remember there are strict deadlines within which the shares must be transferred.

    What are these deadlines that I need to know of?

    In India, we currently follow the T+2 rolling settlement cycle. Simply stated, the broker through whom you have sold your shares needs to deliver the same to the exchange on the 2nd business day after the day of trade. Hence, you need to deliver the shares to your broker latest by day T+1 i.e., the next business day.

    E.g. if you have sold your shares on Monday (Day T), you need to transfer the shares to your broker latest by Tuesday (Day T+1) to enable the broker to deliver the shares to the exchange on Wednesday (Day T+2). (Please also see the time limits for instructions on Citibank Online).

    Please note that the Bank branches will remain closed on the 2nd and 4th Saturdays of each month, and depository services will not be available on these days.

    What is the Annexure L?

    Annexure L is a transfer instruction form, which needs to be signed by all the joint holders of the Demat Account, and submitted to the Citibank branch. The Annexure L is akin to the cheque book for your Bank Account.

    A personalized Annexure L booklet is sent to you along with your welcome kit at the time of account opening. For additional booklets, you need to send a request signed by all the holders of the account.

    What happens if I fail to deliver the shares within the specified time frame?
    If you fail to deliver the shares within the specified time frame, your broker will not be able to deliver the same to the exchange. There will thus be a default. A penalty will be imposed by the exchange and the requisite number of shares will then have to be bought from the auction market (this transaction will normally be at a loss as compared to the normal market). The penalty as well as the loss will be passed on by the broker and must be borne by you.
    Invest Now

    If you are an existing Demat customer, please login to Citibank Online to view your portfolio.

    LOGIN

    If you are an existing Citibank customer, and want to open a Demat Account, visit the nearest Citibank India branch.

    If you are new to Citibank, a Savings Account would be required for setting up a Demat.

    Choose your type of account:

    To view or download a copy of updated Terms and Conditions for Depository services, please click here.


    IMPORTANT:

    Citigroup Inc., including its branches, subsidiaries and managed affiliates, including Citibank, N.A., (collectively, “Citi”) is committed to conducting business in compliance with all applicable U.S. laws and regulations, as well as those of each jurisdiction where Citi has operations. Among these laws and regulations, Citi is required to follow applicable sanctions laws and regulations in each jurisdiction where it conducts business, including, without limitation, applicable sanctions programs administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), competent authorities of the European Union (E.U.) Member States and competent authorities of United Nations (U.N.) Member States that implement U.N. Sanctions (collectively “local sanctions”). Citi, in its sole determination, may block, reject, suspend, report, and/or refuse to conduct any transaction or other activity related to any Account or Service, or ask for additional details pertaining to the transaction or otherwise take action or refrain from taking action, in light of local sanctions administered or enforced by any country or sanctions authority, including, without limitation, the United States (including, without limitation, the U.S. Department of the Treasury’s Office of Foreign Assets Control and the U.S. Department of State), the United Nations, the European Union, any member state of the European Union, and the United Kingdom (including, without limitation, Her Majesty’s Treasury). Neither Citi nor any of its branches or affiliates shall become liable for such action and/or inaction. Examples and detailed information about OFAC sanctions programs are available at: http://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx.

    ATTENTION CUSTOMERS:

    Advisory – KYC Compliance

    As per NSDL circular no. NSDL/POLICY/2024/0068 dated 28th May,2024, regarding ‘the eligibility criteria for investors permitted to hold / transact in Sovereign Gold Bonds (SGBs)’ and NSDL Circular no. NSDL/POLICY/2023/0156 dated 8th November, 2023 regarding ‘operational guidelines for processing of request of AIF units and creation of encumbrances on AIF units held in dematerialized form’, participants are hereby informed that ISINs of existing SGBs have been marked under ‘Restricted Transferability’ functionality in NSDL depository system. Participants are requested to note that the functionality of restricted transferability, as applicable, in respect of AIF units is also extended for SGBs from 3rd June, 2024.

    NSDL circular 2024-0066 regarding eligibility criteria for the investors permitted to hold or transact in Sovereign Gold Bonds (SGB), clarifies about the category of investors permitted to hold / transact SGBs in their demat account. RBI through its Press Release dated October 30, 2015 regarding Sovereign Gold Bonds 2015-16 and through its notification No F.No.4(6)-B (W&M)/2023 dated December 08, 2023 by the Government of India, have hereby advised to take note of the RBI directions / notification to ensure that the transfer instruction in respect of SGB are executed only for the eligible entities as specified in the aforesaid notification. For detailed information please Click Here.

    With reference to the NSDL circular “The Annual assessment of default status in respect of debt securities” (No.: NSDL/POLICY/2024/0046), dated 16th April ’24- Issuers and Debenture Trustees have identified debt securities as Defaulted in Redemption in NSDL system as on March 31, 2024. Accordingly, the list of such debt securities has been assessed as follows.

    1. Annexure I: List of securities that continue to remain as defaulted Status in the redemption status of NSDL system.

    2. Annexure II: List of securities that has been removed from the defaulted status in the redemption section pursuant to the repayment of maturity proceeds / restructuring and restriction on transactions post maturity / redemption date have been imposed.

    As per NSDL circular no. NSDL/POLICY/2024/0038 dated March 22nd, 2024, participants can opt for the Beta version of T+0 rolling settlement cycle in accordance with the SEBI circular no. SEBI/HO/MRD/MRD-PoD-3/P/CIR/2024/20 dated March 21st, 2024. This will be in addition to the existing T+1 settlement cycle in Equity Cash Markets. Click here for detailed information.

    As per NSDL Circular No. NSDL/POLICY/2023/0179 dated December 21st, 2023, please make note of the Principles of Financial Market Infrastructures (PFMIs). Click here for information.

    As per NSDL circular no NSDL/POLICY/2023/0185 dated December 28, 2023, to minimize erroneous transfers, Depositories are to provide a facility for the investors and DPs to add and verify the beneficiaries before execution of off-market transfers including inter-depository transfers. The enclosed Annexure is now required while executing the off-market transfer instructions, which includes inter-depository as well. Click here for Annexure and detailed information.

    As per NSDL circular no. NSDL/POLICY/2023/0169 dated December 02, 2023, they have created an email id report-mktmanipulation@nsdl.com for receiving complaints related to surveillance activities. You can write to NSDL at the same to lodge any complaints with respect to market manipulation/ fraudulent activities in market or against depository participants. The aforesaid email ID is also displayed on NSDL website under section “Investors” (https://nsdl.co.in/nsdlnews/investors.php).

    To update your Income details and Email ID in your Demat account please click on the link:
    https://eservices.nsdl.com/kyc-attributes/#/login.

    As per NSDL circular no :NSDL/POLICY/2023/0100 dated August 8th, 2023, please access https://smartodr.in/login link for Online Resolution of Disputes in the Indian Securities Market.

    With reference to NSDL circular No.: POLICY 2023-0053 The Annual assessment of default status in respect of debt securities, Issuers and Debenture Trustees have identified debt securities as Defaulted in Redemption in NSDL system as on March 31, 2023. Accordingly, the details of the assessment of such debt securities are as follows.

    1. List of debt securities enclosed as Annexure I continues to remain in Defaulted in Redemption status in NSDL system.

    2. The list of debt securities enclosed as Annexure II have been removed from the list of debt securities defaulted in redemption pursuant to repayment of maturity proceeds / restructuring and restriction on transactions post maturity / redemption date have been imposed.

    As per NSDL circular no. NSDL/POLICY/2023/0136, a link has been enabled for all demat account holders to Opt-in/Opt-out for/of nomination for their demat account till June 30th, 2024. Please click on the link https://eservices.nsdl.com/instademat-kyc-nomination/#/login

    As per NSDL circular no. NSDL/POLICY/2022/177 dated December 30, 2022, SEBI has issued a Consultation Paper on Strengthening the Investor Grievance Redressal Mechanism in the Indian Securities Market by harnessing Online Dispute Resolution mechanisms. Click here for details.

    The current functionalities of IDeAS Integration has been enhanced to facilitate e-voting also. To access NSDL IDeAS facility, please click on the link: https://eservices.nsdl.com/. You may directly access the e-voting page by clicking on the link https://www.evoting.nsdl.com/.

    As per NSDL vide its Circular No. NSDL/POLICY/2021/0122 dated December 15, 2021 and Circular No.: NSDL/POLICY/2024/0090 dated June 25, 2024; standardized reason codes for off market transfers have been provide. You are requested to refer to Annexure A in the circular for the list of reason codes. For further details click here

    Clients are requested to update their mobile number and email ID in their Demat Account to participate in e-Voting process. For details click here. Kindly reach out to your RM for any further clarifications

    Clients can use the following declaration format to update Mobile number/E-mail ID/Family Flag and submit it at the nearest branch, please click here for the form.

    As per Circular No.: NSDL/POLICY/2020/0138, OTP for off market transfers is mandatory effective 01 Nov 2020. For details click here. Kindly reach out to your RM for any further clarifications.

    In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal. For details, click here.

    Updation of Aadhaar in demat account: As per Circular No.: NSDL/POLICY/2018/0015 dated March 14, 2018; you can update aadhaar details on https://aadhaar.nsdl.com/AdhaarSeeding/ to update your Aadhaar in all your demat accounts with NSDL. For details click here.

    Prevent Unauthorized Transactions in your demat account - Update your Mobile Number with your Depository Participant and receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day.

    Please note that you do not need to issue cheque/s while subscribing to an Initial Public Offering (IPO). Writing your bank account number and signing on the application form to authorize your Bank to make the payment in case of allotment of shares will suffice. The funds allocated for the IPO remain in your Bank account, hence, you do not need to worry about a refund.

    World Investor Week October 10 - 16, 2022 being Celebrated under aegis of IOSCO and SEBI

    As per the notification received from Government of India, Stamp Duty collection is effective from 01st of July 2020.For details click here. Kindly reach out to your RM for any further clarifications. Please note that the Bank branches will remain closed on the 2nd and 4th Saturdays of each month, and depository services will not be available on these days.

    If you are an individual with an existing Citibank demat account and have not submitted your CKYC form to Citibank, please submit the same at our branch. Please click here for the form. *For details on circular, click here.

    Effective March 15, 2020, NSDL has issued Circulars No. NSDL/POLICY/2020/0029/0030/0033 regarding Yes Bank Limited Reconstruction Scheme, 2020, for details please click here.

    Effective Jan 29, 2021 changes in off-market transfer reason codes are applicable. For details click here. Kindly reach out to your RM for any further clarifications

    As per NSDL Circular No.: NSDL/POLICY/2019/0053, detailed additional reason codes to cover certain types of transactions are provided below. Please click here.

    As per NSDL Circular No.: NSDL/POLICY/2019/0047, detailed additional reason codes to cover certain types of transactions are provided below. Please click here.

    With reference to NSDL Circular No: NSDL/POLICY/2022/117 dated August 24, 2022, the facility of Block mechanism will be mandatory for all Early Pay-in transactions.

    With reference to NSDL Circular No: NSDL/POLICY/2022/153 dated November 09, 2022, you need to submit Annexure 1 along with the pay-in instructions. Click here to download the form.

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    Disclaimers:

    This webpage is intended only for Citibank customers. Any and all facilities/services/offers mentioned on this webpage are subject to specific Citibank N.A. Terms and conditions. You are advised to contact Citibank N.A. to obtain and understand the applicable Terms and conditions and/or any questions you may have with regard to any information contained on this webpage. Citibank N.A. does not guarantee the accuracy, adequacy or completeness of any information on this webpage and is not responsible for any errors or omissions or for results obtained from the use of such information as contained on this webpage. Citibank N.A., Citigroup and/or any of their affiliates/associates have no liability whatsoever to any person on account of the use of information provided herein and the said information is provided on a best-effort basis. Citibank has the right to modify or drop facilities/services/offers mentioned on this webpage at any time without assigning any reason whatsoever.

    Citibank India does not market any product or service to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, and The Isle of Man. This webpage is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, and The Isle of Man.

    6 Know Your Customer (KYC) attributes are mandatory
    for your Demat account as mentioned below

    (Refer NSDL circular No. NSDL/POLICY/2021/0036 dated April 07, 2021).

    Request you to keep the most up-to-date details updated in your
    Demat account.

    • Name
    • PAN
    • Income Range
    • Valid Mobile number
    • Valid E-mail ID
    • Address

    Please visit the Demat section on Citibank Online to download the relevant forms
    under the “Important Forms” link.
    To update your Income details and Email ID in your Demat account please click on the link:
    https://eservices.nsdl.com/kyc-attributes/#/login.