Key Policies & Commitments

We, at Citibank, adhere to a strict set of policies to ensure that we conduct our business legally and ethically.

To learn more about these click on the text links displayed below:

To obtain the Voluntary Codes as prescribed by 'The Banking Codes and Standards Board of India (BCSBI)', in other Indian languages, please click on the links below:

Code of Bank's Commitment to Customers:

Code of Bank's Commitment to Micro and Small Enterprises:


You are being re-directed out of Citigroup controlled environment to our partner website to process your request.

Click continue to receive a call back now!