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For any concerns or questions relating to closed bank accounts, credit cards and loans and those not transferred to Axis Bank; you may send an e-mail to serviceindia@citi.com
Now submit documents online, in just a few clicks
For any concerns or questions relating to closed bank accounts, credit cards and loans and those not transferred to Axis Bank; you may send an e-mail to serviceindia@citi.com
Login to Citibank Online
Post Login, in the top menu, click on Banking tab (for Debit Card) OR Cards tab (for Credit Card)
In Left hand menu, click Report Lost/Stolen card and follow the steps outlined on the screen Login CTA button: Login Now
Note: If you choose "No" under "Do you want a new card?" option and there are no other active cards linked to your account, your Citibank Online/Citi Mobile access will also get blocked. In case of reissuance, the new card will be sent to your registered address.