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For any concerns or questions relating to closed bank accounts, credit cards and loans and those not transferred to Axis Bank; you may send an e-mail to serviceindia@citi.com
CUSTOMER SERVICE HOME
Report your Lost/Stolen card immediately and reissue a new card in 3 simple steps:
- 1
Login to Citibank Online
- 2
Post Login, in the top menu, click on Banking tab (for Debit Card) OR Cards tab (for Credit Card)
- 3
In Left hand menu, click Report Lost/Stolen card and follow the steps outlined on the screen Login CTA button: Login Now
Note: If you choose "No" under "Do you want a new card?" option and there are no other active cards linked to your account, your Citibank Online/Citi Mobile access will also get blocked. In case of reissuance, the new card will be sent to your registered address.
Apply now for a Citi Credit card that complements your lifestyle
- IndianOil Citi Credit Card
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Never - expiring Turbo points
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4x turbo points/ on fuel
- Apply Now
- Citi Cash Back Credit Card
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Cashback on every purchaes
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5% cashback on movies & utility bills
- Apply Now
- Citi Rewards Credit Card
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Never - expiring rewards points
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10X rewards on apparel/ department stores
- Apply Now
- Citi PremierMiles Credit Card
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Never expiring miles
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Redeem miles across 100+ airlines
- Apply Now
Choose bank accounts based on your needs
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Citigold Private Client
- Citi | Wharton trained relationship managers
- Innovative wealth management solutions
- Global banking privileges
- Apply for a Citigold Private Client
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Citigold
- Global banking privileges
- Wealth management with the help of specialists
- Privileges across travel, dining, golf and more
- Apply for a Citigold Account
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Citi Priority
- Personalized service
- Wealth management services along with Citi Priority Personal Banker
- Offers and privileges on the Citi Priority World Debit Card
- Apply for a Citi Priority Account
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Citibank Suvidha Salary Account
- Best in class savings account
- Complimentary Credit Card with exclusive offers
- Bank-on-the-go with Citi Mobile app
- Apply for Suvidha Salary Account