As per RBI circular dated January 15, 2020 on Enhancing Security of Card Transactions, all Citi Cards (both debit and credit) issued to customers including new, reissued, renewed or upgraded cards, will be enabled for Domestic ATM and Point of Sale (POS)/physical transactions only. The cards will be disabled for International and Online transactions.
In addition, if customers have not used their existing card for international, online or ecommerce transactions in the last 3 years(including cards issued or new accounts opened during this period), usage for these purposes will be mandatorily disabled.
Customers can enable/disable their card for International and Online transactions on Citibank online or on the Citi Mobile app. They can also set the domestic daily limit for ATM, POS and Online transactions.