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Common Questions
How do I transfer funds to my Rupee Checking Account in India?
How do I update my contact information?
Click here for information on Nodal Office and Ombudsman.
For any concerns or questions relating to closed bank accounts, credit cards and loans and those not transferred to Axis Bank; you may send an e-mail to serviceindia@citi.com
Phone Numbers
Australia | Toll-free: 1-800-252-856 |
Bahrain | Toll-free: 8000-4884 |
Canada | Toll-free: 1-800-248-4674 |
Europe | Toll-free from UK: 0800 032 2484 Toll-free from Europe: 00-800-2484 2484 |
Hong Kong | Toll-free: 800-908-413 |
India | +91 22 4955 2484 |
Singapore | Toll-free: 1-800-225-7211 |
Thailand | Toll-free: 001-800-65-6196 |
UAE | Toll-free: 800-035703463 |
USA | Toll-free: 1-800-248-4674 |
Click here to download a handy guide of the Interactive Voice Response (IVRS). On dialing, you will be greeted by the Self Service Option which will guide you to the account enquiry or transaction of your choice.
Mailing Address
India | Regular Mail: Citibank,N.A., PO Box 4830, Anna Road Post Office, Chennai 600 002, Tamil Nadu, India. Registered or Certified Mail: Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No.148 (Old No.68), Dr. Radhakrishnan Salai, Mylapore, Chennai – 600 004. |
USA | Citibank NRI, PO Box 431, New York, NY 10013. Please do not send USD (or any foreign currency) cheques or cash to this PO Box address. |
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