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- Account Monitoring
Make account check-ins a habit. Nobody knows your accounts better than you. That's why monitoring your account activity is one of the best ways to help protect yourself against fraud.
How to monitor your accounts
- Review your account information - Sign on at least once a week and review your account information. If you notice any changes to your account that you didn't make, contact CitiPhone immediately.
- Look over your transactions - Review your bank transactions regularly to make sure these only reflect transactions you have made. If you spot a problem, contact CitiPhone immediately.
- Reassess who has account access - Review regularly who has access to your account to ensure any authorized users are current.
- Set up CitiAlert - Get alerts delivered to your cell phone or e-mail address so you can stay updated on your account activity.
- Keep your mobile no. & email address updated in the Bank’s records as Citialerts gets delivered on your mobile number.