CUSTOMER HELPLINE

Customer Helpline.

Customer Helpline.

Please get in touch with us through the below access channels for any collection related issues or queries.

E-mail : India.Collections.Grievance.Head@citi.com

Credit Cards Toll free number : 1-800-419-67471-800-419-6747 will be active between 0830-1730 hours (Monday to Friday) & 0830-1400 hours (Saturday).

* The Desk will remain closed on Public Holidays.

Loans Toll free number : 1-800-266-56261-800-266-5626 (will be active between 0830-1730 hours (Monday to Friday) & 0830-1400 hours (Saturday).

* The Desk will remain closed on Public Holidays.

For collection related issues or queries, you may write to our external Ombudsman at collection.external.ombudsman@citi.com

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