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Service Request - Getting in Touch

If you are looking for information and haven't found an answer in our online section, here are the ways you can get in touch with us.

  • Just login to Citibank Online and send us your question.
    The fastest and most secure way to give us your details. We’ll respond to your query within 72 hours!! Login and check our responses.

  • Don’t have an Internet Password for online access?
    You can get one now instantly. Click here to get an IPIN.

  • Or write to us at:
    Ordinary Post
    Citibank N.A.,
    P.O. Box # 4830,
    Anna Salai Post Office,
    Chennai - 600 002

    Registered Post
    Citibank N.A.,
    Mail Room
    No.2, Club House Road
    Chennai - 600 002

  • We are also available to serve you with our 24x7 IVR systems and CitiPhone Banking Numbers.


    Collection Related Queries

    For Collection related issues or queries, you can call our helpline numbers 011-66218500 / 011-42791101 (Timings:08.30 to 17.30 hrs on regular working days. 08.30 hrs to 14.00 hrs on Saturdays. Sundays / Holidays closed).

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